Terms of Service
TERMS OF SERVICE
RLY Healthy Skin
Effective Date: November 2, 2026
Website: https://www.rlyonline.com
1. Overview
Welcome to RLY Healthy Skin!
Throughout these Terms of Service, “we,” “us,” and “our” refer to RLY Healthy Skin.
RLY Healthy Skin operates this website and online store, including all related information, products, services, features, and customer experiences.
By accessing our website or purchasing from our store, you agree to these Terms of Service and our Privacy Policy.
Please review these terms before using our website.
2. Eligibility and Website Use
By using this website, you represent that you are legally able to enter into a binding agreement under applicable law.
You agree not to use our website or products for unlawful purposes, attempt to interfere with website operations, or engage in fraudulent activity.
We reserve the right to restrict or terminate access to our website when necessary to protect our business, customers, or website operations, subject to applicable law.
3. Products and Product Information
RLY Healthy Skin offers skincare and personal care products inspired by plant-based ingredients and skin nourishment.
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, pricing, and other product information are accurate.
However:
- Product colors and appearances may vary slightly due to photography, lighting, and display settings.
- Product descriptions are provided for informational purposes.
- Individual skincare experiences and results may vary.
- We reserve the right to modify or discontinue products when necessary, subject to applicable law.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized and legally permitted.
4. Skincare Product Use and Customer Responsibility
Customers are responsible for reviewing product descriptions, ingredient lists, and directions before using any product.
We recommend performing a patch test before introducing a new skincare product into your routine.
Discontinue use if irritation or an adverse reaction occurs.
Customers should consult an appropriate healthcare professional regarding persistent skin conditions, allergies, or other medical concerns.
Our products are intended for external use unless otherwise specified.
5. Pricing and Payments
All prices are displayed in the applicable currency shown at checkout.
We reserve the right to change product prices, promotional offers, and discounts without prior notice, subject to applicable law.
Payment must be successfully authorized before an order can be processed.
Payments are handled through available third-party payment providers.
RLY Healthy Skin does not intentionally store complete payment card numbers on its own systems.
6. Orders and Order Acceptance
Placing an order constitutes an offer to purchase products from RLY Healthy Skin.
We reserve the right to refuse, cancel, or limit orders when necessary, including in situations involving suspected fraud, pricing errors, inventory issues, or other legitimate business reasons, subject to applicable law.
If an order is canceled after payment has been collected, an appropriate refund will be issued.
Customers are responsible for providing accurate shipping and contact information when placing an order.
7. Shipping and Delivery
Shipping options, estimated delivery times, and applicable charges will be presented during checkout or in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or circumstances outside our control.
Customers are responsible for ensuring that their shipping information is accurate.
Please contact us if you experience an issue with your shipment.
8. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our published Return and Refund Policy.
Please review that policy before placing an order.
Nothing in these Terms of Service is intended to limit consumer rights that cannot legally be waived.
9. Promotions and Discount Codes
RLY Healthy Skin may offer promotional discounts, coupon codes, special offers, and limited-time sales.
Unless otherwise stated in a specific promotion:
- Promotional codes must be entered at checkout.
- Discounts may have expiration dates.
- Certain offers may be limited to eligible products.
- Promotional offers may not be combined.
- We reserve the right to correct promotional errors and discontinue offers where permitted by law.
Additional terms may apply to individual promotions.
10. SMS and Text Message Marketing Terms
By voluntarily providing your mobile number and separately opting in to receive SMS marketing from RLY Healthy Skin, you agree to receive promotional text messages from our business.
Messages may include:
- Special discounts and promotional offers.
- Product launches and announcements.
- Birthday and holiday promotions.
- Exclusive offers and brand updates.
Consent
SMS marketing consent is not a condition of purchasing products or services from RLY Healthy Skin.
You are not required to consent to marketing text messages to make a purchase.
Message Frequency
Message frequency varies.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
Opting Out
You may opt out of receiving marketing text messages at any time by replying STOP to any message.
After opting out, you may receive a final confirmation message. No additional marketing messages will be sent unless you opt in again.
Help and Support
For assistance, reply HELP where supported or contact:
RLY Healthy Skin
Website: https://www.rlyonline.com
Email: info@rlyonline.com
Carrier Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
SMS Privacy
Your mobile number and SMS subscription information are handled in accordance with our Privacy Policy.
We may share information with service providers that help us operate our SMS messaging program. Your SMS consent will not be shared with third parties or affiliates for their own independent marketing purposes.
11. Intellectual Property
All website content, including logos, product names, photographs, graphics, written content, designs, and branding, belongs to RLY Healthy Skin or its respective rights holders.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
12. Third-Party Services
Our website may use third-party services to support payments, shipping, marketing, analytics, and other business operations.
Your use of third-party services may be subject to their respective terms and policies.
We are not responsible for third-party websites or services outside our reasonable control.
13. Disclaimer of Warranties
Our website and services are provided subject to applicable law.
We make reasonable efforts to maintain accurate information and reliable website functionality, but we cannot guarantee that the website will always be uninterrupted, error-free, or available.
Nothing in these terms excludes warranties or consumer protections that cannot legally be excluded.
14. Limitation of Liability
To the fullest extent permitted by applicable law, RLY Healthy Skin will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these terms limits liability where such limitation is prohibited by law.
15. Indemnification
To the extent permitted by applicable law, you agree not to use our website or services in a manner that unlawfully harms RLY Healthy Skin or violates these Terms of Service.
16. Governing Law
These Terms of Service are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
17. Changes to These Terms
We reserve the right to update these Terms of Service periodically.
Updates will be posted on this page with a revised effective date.
Continued use of our website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.
18. Contact Information
For questions regarding these Terms of Service, please contact:
RLY Healthy Skin
Website: https://www.rlyonline.com
Email: info@rlyonline.com
Thank you for choosing RLY Healthy Skin.